The Drive
   
Services

A centralized reception acts as a service centre which allows guests all the comforts of staying in a guest house or hotel. Guest services include daily housekeeping, concierge desk and tourist information.

Centralised Reception Reception and Concierge
Guests are greeted and attended to by friendly, knowledgeable and professional staff.  Our staff assist with check in's, escorting guests to their accommodation and concierge service offering tours & adventures.

Reception Hours
07h00 - 22h00

Check in Times
Check-in - 14h00
Check out - 11h00
Early arrivals and late departures can be pre-arranged at an additional charge.

Directions to Reception


Personalized Shopping

Personalized Shopping
To make guests arrival as seamless as possible, we can do the shopping for them. Properties can be stocked with a choice of groceries and personal necessities, and must be arranged prior to arrival.


Housekeeping

Housekeeping
Our dedicated and supervised housekeeping team provides a daily refresh service from Monday to Saturday, as well as a linen and towel change after every 4th night. Housekeeping can be arranged on request on Sundays and public holidays, at an additional charge. 


Housekeeping

Laundry and dry cleaning
Laundry and dry cleaning services are offered to all guests staying at Camps Bay Resort. For your convenience a laundry list and laundry bag is available in your apartment and can be handed in at reception.


Laundry

Control Room
Since November 2013 Village & Life has been operating a central Control Room as a service to all guests.  The Village & Life Control Room is a 24 hour, 7 days a week backup system put in place to ensure further peace of mind and safety for our guests.  An All Hours number is available at each property, provided upon check-in; however the Control Room is there to assist our guests in the case of an emergency of a more challenging or delicate nature.  The control room has direct access to the Directors of Village & Life, Embassy or Consulate offices, and other essential contacts. Guests can retrieve details for the Control Room (located in Camps Bay) from each property.

Through this initiative, we trust we will ensure our guests continue to enjoy a comfortable and pleasant stay with us.


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Village and Life